Live with Tropicana, Del Monte & more

From conversation to conversion

The complete consumer platform: intelligent AI, expert human agents, and seamless fulfillment—transforming every interaction into revenue.

⚡ Ready in minutes

Test with your brand—free

Spin up a live consumer agent for your product

    🔒 No credit card required. Your test agent is built using USDA data combined with your website content—upgrade to your full enterprise data anytime.

    Our team will review your request and send your personalized agent link within 2 business days.

    Loved by American food brands

    35 days. 7 brands. Transformational.

    What happens when a leading food company deploys ConsumerEdge.

    More volume
    Handled without extra staff
    0 %
    More customers
    24/7 availability unlocked
    0 %
    Autonomous
    Resolution across all channels
    0 %
    AI resolution
    On Thanksgiving Day
    0 %

    Their first holiday where customers could actually reach them

    Before ConsumerEdge, customers got voicemail on holidays. The turkey's roasting, someone wonders: "Can I use this past the date on the can?" No answer. Sale lost. Trust gone.

    This year was different.

    "We went from 45 hours of availability per week to always-on. Our customers finally feel heard."

    692
    Holiday inquiries served
    5×
    Normal volume on Nov 26
    503
    Off-hours tickets (was zero)
    0
    Extra headcount needed

    Every channel. One brand voice.

    One AI that speaks your brand across every touchpoint—consistently, 24/7.

    Website Chat

    Instagram DMs

    Facebook

    TikTok

    X (Twitter)

    Email

    SMS

    Voice IVR

    Knows Every SKU

    Products, ingredients, allergens, certifications—all memorized.

    Your Brand Voice

    Trained on your tone and values. Sounds exactly like you.

    Multilingual

    English, Spanish, French and growing.

    Recipe Suggestions

    Recommends recipes and usage tips for your products.

    Allergen Expert

    Instant, accurate allergen info. No risky guesses.

    Human Handoff

    Seamless escalation with full context preserved.

    The industry's most intelligent Product Finder

    Turn every interaction into revenue opportunity.

    📈

    Drive Top-Line Revenue From Every Conversation

    Support is no longer a cost center. Every question is a sales opportunity. Intelligence built in that knows when to sell.

    From question to purchase in seconds

    ConsumerEdge doesn't just answer questions—it closes sales. When a customer asks where to buy, we show them exactly how to get it: Amazon, Instacart, Walmart, or the nearest store with real-time inventory.

    35%
    Higher conversion
    24/7
    Sales capability
    100%
    Attribution
    ✓ Every "where can I buy?" becomes revenue
    ✓ Every complaint resolved is retention
    ✓ Every recommendation is upsell
    See Revenue Impact →
    Amazon

    Next-day

    Instacart

    1-2 hours

    UberEats

    30-60 min

    DoorDash

    Same-day

    Target

    Drive Up

    Walmart

    Pickup

    Local

    In stock

    ⚠️
    Quality Alert Detected
    Dec 1 • 9:47 AM
    Multiple consumers reporting corn product mislabel. 7 inquiries in 4 hours from 3 states.
    Flagged for QA Review
    📈
    Trending This Week
    "Is this keto-friendly?" +340%
    Low-sodium alternatives +180%
    Shelf life questions +95%

    Catch issues before they become headlines

    Every conversation is intelligence. ConsumerEdge surfaces patterns your team would never see—and alerts you before small issues become costly crises.

    • Proactive quality alerts from consumer signals
    • Real-time trending topics across your portfolio
    • Sentiment shifts by brand, product, and region
    • Product ideation from actual customer needs
    • Competitive intelligence from comparison questions

    Right insight. Right team. Right now.

    Intelligence routed to the people who can act on it.

    Quality & Safety

    Mislabels, contamination, packaging defects → QA team alerted in minutes

    Real: Corn mislabel detected from 7 reports—flagged before FDA

    Marketing & Brand

    Sentiment shifts, viral complaints → Intercept crises before they explode

    Real: Negative spike on new flavor—messaging adjusted in 24 hours

    Product & Innovation

    Unmet needs, dietary trends → Roadmap informed by real demand

    Real: 340% spike in "keto" questions → New line prioritized

    Operations & Supply

    Stock complaints, regional gaps → Supply chain visibility from the shelf

    Real: "Can't find this" in Texas → Distribution gap fixed

    Recall Prevention

    Catch signals days before they escalate to regulatory action.

    Crisis Interception

    Resolve customers before they tweet. Turn complaints into loyalty.

    Competitive Edge

    "Why doesn't yours have X?" → Straight to your product team.

    Sounds like your best rep. Never sleeps.

    When customers call, they get instant, accurate answers in a natural voice. No hold music. No callbacks. No voicemail.

    Natural conversation Every SKU memorized Allergen expertise Recipe suggestions Store locator
    Hear a Demo →
    🎙️
    Incoming Call 6:47 PM • Consumer Line
    Caller "Is there any soy in your chicken broth? My daughter has a severe allergy."
    AI "I completely understand—that's so important. Our organic chicken broth contains no soy. Want me to text you the full allergen breakdown?"
    Caller "Yes please, and where can I buy it?"
    AI "Sending now! Whole Foods on Pearl Street has it—1.2 miles away. Want directions?"

    One platform. Everything you need.

    Stop paying for 5 tools that don't talk to each other.

    Traditional ConsumerEdge ConsumerEdge Cost
    Full-time CS Rep $30,000 - $300,000 ConsumerEdge Platform $7,500 – 30,000
    Social Media Manager $20,000 - $200,000 (Included) —
    Product Locator Tool $25,000- $200,000 (Included) —
    Chatbot Software (Basic) $5,000 - $60,000 (Included) —
    Product Buying Options Not Available Available (Optional) $5,000 – 25,000

    Simple pricing. Massive value.

    Start small, scale as you grow.

    Starter
    Emerging Brands
    $999/month

    Perfect for: Early-stage brands building traction, scaling from DTC to retail.

    • Up to 200 SKUs
    • One AI agent across all channels
    • Website + 2 social channels (Instagram, Facebook)
    • Email support integration
    • Basic fulfillment routing (Amazon + 1 delivery partner)
    • Complaint management (auto-refund up to $50)
    • Brand training included
    • Monthly performance reports
    • Email support from our team
    Get Started
    Scale
    Established Brands
    Let's Talk

    Perfect for: Established brands going national, in major retail chains, high-volume customer engagement.

    • 1,000+ SKUs
    • Everything in Growth, PLUS:
    • White-label option (your branding)
    • Multi-brand support (up to 3 brands)
    • Dedicated success manager
    • Custom AI training & personality
    • Advanced complaint resolution (unlimited auto-refund authority with your approval)
    • API access for custom integrations
    • Weekly strategy calls
    • Priority development (feature requests)
    • 24/7 phone support
    Contact Sales
    🎁

    Holiday Offer: First Year Pricing

    Starter: $699/mo (save $3,600/year) • Growth: $1,399/mo (save $7,200/year) • Scale: Custom pricing with holiday discount

    Limited Time